24/7 Security Monitoring Center
In an emergency, seconds count. That’s why we’re here 24/7 to react quickly to our customers’ needs.
In the event of an emergency, the security of you, your home or business depends on swift response. Our 24-Hour Security Monitoring Center in Arlington, Massachusetts is staffed by our own team of experienced operators who respond, on average, in less than 20 seconds to priority signals from our customers’ homes or businesses. We are first when seconds count.
Our Command Center holds the highest available certifications from Underwriters Laboratories (UL) and The Monitoring Association (TMA). It has triple-redundant telecommunications links and back-up power systems to ensure we can operate under any conditions.